The Security Management Service at the University of Vienna is the main contact point regarding security for university employees, university management, students and visitors and provides assistance in cases of emergencies. Our employees provide advice on prevention matters (violence prevention, threat prevention, stalking, etc.).

Moreover, they are in charge of developing security concepts, carrying out job safety analyses, coordinating security measures during events, giving first threat assessments and analysing the situation in case of an incident, dealing with offences, protecting assets and identifying intimidating spaces. 

Of course, we will treat your questions and requests strictly confidential. 

The Security Manager is the head of the security service team. S/he is responsible for all security issues at the University, in particular regarding personal safety and building security.

The Security Service Team is in charge of all buildings of the University of Vienna and is on duty around the clock.

The Security Service Team’s responsibilities include:

• Available and on duty 24/7 (emergency number 12700)
• Patrol of university buildings during the night shift, on weekends and on public holidays
• Property inspections in the buildings during the day
• Initial intervention in case of incidents, e.g. in case of lost/found/forgotten items, accidents, fire and smoke, weather-related damages, criminal incidents
• Recording and documentation of incidents in the security area, such as burglary, thefts, vandalism, threats, etc.

The main control centre is the first contact point regarding personal, building and facility safety.

Please report any incident to the main control centre. In case of an alarm or emergency, our staff members at the main control centre will inform all the internal and external intervention bodies that have to be notified and take the necessary measures. The main control centre is the interface to the persons responsible for alarms, security and buildings at the University of Vienna.

Outside the regular opening hours, the main control centre also serves as the Customer Service Center of the Facility and Resources Management unit (extension: 777).

In the larger buildings of the University of Vienna, the porters are the first point of contact and provide information or give instructions to external companies. In addition, their responsibility is to hand out and take back keys for course rooms and technical equipment cabinets, and to hand out audio-visual media (microphones, laptops, etc.).

 Further information

• Security management (Intranet)
• Working safley (Intranet)
• Studying safley
• University of Vienna: all locations
• Porters & opening hours (in German)
• House rules